Shipping policy

We offer free overnight shipping to our New Zealand customers and 3-10 days shipping for our Australian customers.

Outside of business hours, during public holidays and weekends, we will be unable to ship your order, as courier companies do not operate.

We are unable to deliver to PO BOXES. Please use physical address details. This includes a company name if you are getting it sent to a work address.

All orders paid by bank deposit will be processed and shipped the day funds clear in our bank accounts. This usually takes up to two working days.

For any shipping queries please email us at support@brainezy.com and we will sort them out for you.

Shipping policy


This Shipping Policy is part of our ("Terms of service") and should be therefore read alongside our main Terms located in our footer menu.

Please carefully review our Shipping & Policy when purchasing our products. This policy will apply to any order you place with us.

DO YOU DELIVER INTERNATIONALLY?

We offer Free shipping in New Zealand and Australia. Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.


WHAT IS YOUR RETURN POLICY

We offer 30-days money back guarantee. Please refer to our refund policy for more information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by Email: support@brainezy.com or Use the contact form in the menu.

Thank you for your purchase with Brainezy.